Marketing - Communication Solutions

Marketing - Communication Solutions

First invitation - send company information. Visiting homes, introducing companies and products, reflecting professionalism. In the active invitation stage, customer contact, customer visit, and information about the company, products, and services are given. This stage must reflect sufficient industry professionalism and personal professional image.

Guide the needs - send questions: understand the needs, find problems, expand the pain, reach the willing goals, and tap the problem. This stage is an in-depth understanding of the current status of customers, and what product performance and service commitments are in contact with them. Guide customers to generate dissatisfaction, find problems, expand problems, and customers can generate demand.

Solve the need - send technical solutions: provide solutions to problems. The focus of this phase is to make a complete set of industry solutions for the needs of customers. The formulation of the plan is very critical, and there are many standards and techniques to grasp.

The second invitation - to send warmth, talk about the program, change the topic, understand their hobbies. At this stage, we invite customers to communicate with each other in private. This stage is an important link between the two. Don't pay too much attention to the content of the transaction, but find a breakthrough from the customer. For example, to talk about personal interests and hobbies, the purpose is to further close customer relationships and let the customers identify with you.

Personal Satisfaction - Gifts: For the interests, hobbies and attention to content, provide a satisfaction, let the customer have the next time, then find me the opportunity, this stage is in the process of the second invitation, carefully found the customer's own little demand , try to meet him. When meeting the personal interests of the other party, we must pay attention to methods, skills, etc., but also to master the degree. Can't do illegal activities.

Advance work - send requests: private dating, establish a good customer relationship, let them take the initiative to recommend. The customer at this stage is with you, and at the right time, suggesting the customer or volunteering to help you move the work forward.

The success of any sales activity can be counted to varying degrees as the salesperson 'getting the customer'. The customer is sure to be the result of each salesperson's expectations. The beginning of a sales activity must be based on the needs of the company where the customer is located, and the customer itself is also based on the company. These are the basics that tell us that the beginning of sales activities is to satisfy the interests of the company. For each procurement activity, customers who are in direct contact will consider their own interests more or less, or explicitly or implicitly, on the basis of satisfying the company's interests. Differentiating human feelings is the unique human feeling reflected in the whole process of satisfying the interests of enterprises and customers.

As long as we do business in China, we include some foreign companies who pay attention to human feelings. Then in the sales process of our industrial products industry, we can't ignore the customers we serve. They hope that you will give more care, more convenience, more satisfaction and more happiness.

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